WFH NETWORK

Code of Conduct

October 2018

The World Federation of Hemophilia (WFH) global, regional and national meetings and events provide an important means for resource knowledge sharing in order to improve the quality of life and quality of care for all members of the bleeding disorders community. 

The WFH is committed to providing a safe, productive, positive and harassment-free environment for all meetings and events for all participants, regardless of race, gender, gender identity and expression, age, sexual orientation, disability, physical appearance, national origin, ethnicity, or religion. All participants must be assured the opportunity for (1) unencumbered access to information and resources, and (2) a secure and non-threatening environment where they can share knowledge, experiences, interests and ideas. 

The WFH appreciates and values the diversity of views, expertise, opinions, backgrounds, and experiences reflected among members of the bleeding disorders community. We recognize that many different viewpoints and experiences will be shared over the course of our meetings and events on issues and topics that may touch participants personally and emotionally. This Code of Conduct is important to promoting diversity and creating an inclusive, supportive, and collaborative environment for all WFH meetings and events. 

This Code of Conduct applies to all venues, including off-site events and social gatherings, as well as online environments associated with the WFH unless superseded by local regulations.

By registering and participating at WFH meetings and events, participants—including but not limited to—attendees, speakers, volunteers, exhibitors, WFH staff, members of the media, vendors, and all service providers, agree to abide by the WFH Meetings & Events Code of Conduct. Acknowledgement and acceptance of this code may be requested at the time of registration, electronically or in printed format.

Expected behaviour

  • Treat all participants with kindness, respect and consideration, valuing a diversity of views and opinions (including those one may not share).
  • Communicate openly, with respect for other participants, critiquing ideas rather than individuals.
  • Refrain from demeaning, discriminatory, or harassing behaviour and speech directed toward other participants.
  • Be mindful of your surroundings and of your fellow participants. Alert WFH staff if you notice a dangerous situation or someone in distress.
  • Respect the rules and policies of the meeting venue, hotels, WFH-contracted facilities, or any other venue associated with meetings and events.

Unacceptable behaviour

Under no circumstances will the WFH allow the meeting or event experience of individuals of the bleeding disorders community, or others in attendance to be compromised by potentially undesirable or threatening actions, behaviour, language or activities.

The following list, though not exhaustive, illustrates examples of behaviour that will not be tolerated:

  • Harassment, intimidation, or discrimination in any form. Harassment includes speech or behaviour that is not welcome by another or is personally offensive. Behaviour that is acceptable to one person may not be to another, so good judgement and discretion is to be used communicating with all. Harassment intended in a joking manner still constitutes unacceptable behaviour.
  • Physical or verbal abuse of any participant.
  • Unwelcome or offensive verbal comments or exclusionary behaviour related to age, appearance or body size, employment status, ethnicity, gender identity and expression, individual lifestyle, marital status, national origin, physical or cognitive ability, political affiliation, sexual orientation, race, or religion.
  • Unwelcome or inappropriate physical contact or sexual attention.
  • Deliberate intimidation, stalking, or following, in person or online.
  • Use of sexual or discriminatory images in public spaces, in presentations or online environments.
  • Bullying behaviour.
  • Harassing photography or recordings that are posted or distributed.
  • Picketing or protesting within the confines of meetings and events that disrupt proceedings.
  • Picketing or protesting in the common areas of the meeting site in a manner that potentially threatens the safety of participants or guests.
  • Retaliation for reporting unacceptable behaviour or participating in the resolution process

Anyone engaged in such unacceptable behaviour is requested to immediately stop and fully comply with the Code of Conduct.

Consequences

  • WFH may take any action deemed necessary and appropriate to keep meetings and events a welcoming and safe environment for all, including removal of the individual from the meeting or event without prior warning or refund.
  • Any illegal behaviour will result in immediately notifying facility security and/or contacting the appropriate local law enforcement authorities.
  • In consideration of further consequences, the WFH reserves the right to refuse registration, participation or attendance of individuals violating this Code of Conduct at any future WFH meetings and events.

Reporting unacceptable behaviour

If at any time you feel you have been harassed, or are the subject of unacceptable behaviour, or have witnessed any such behaviour, it is important that you report this as soon as possible by following these steps: 

  1. Remove yourself from the situation and find a safe space.
  2. Report the incident to a WFH staff member who will pass on your report to WFH leadership in order to resolve the situation rapidly. All incident reports will be treated with due respect and addressed immediately and in a confidential manner.

    Once WFH leadership is notified, the incident will first be discussed in-person in a private location with the participant filing the complaint, and then with the alleged offender before an appropriate course of action is determined. All information will remain confidential among the aforementioned parties to the extent that this does not compromise the rights of others.

    Resulting actions or consequences will be determined on a case-by-case basis.  Please see above for consequences that may apply for incidents in violation of the WFH Meetings & Events Code of Conduct.
  3. To report incidents of deemed “unacceptable behaviour” following a WFH meeting or event, please contact WFH at eventscodeofconduct@wfh.org.

For any questions concerning this Code of Conduct, please contact WFH at eventscodeofconduct@wfh.org.

© World Federation of Hemophilia