Beware of Unauthorized Housing Companies

The WFH Housing Bureau is the only official WFH 2020 Hotel Agency and we highly recommend that you book directly with it.

Please be vigilant if approached by any housing service other than the WFH World Congress Secretariat and Housing Bureau that implies or claims to be the “Official Housing Provider” for the WFH 2020 World Congress. Reservations made through an agency other then the WFH World Congress Secretariat and Housing Bureau will be at your own risk.

Please let us know at housing@wfh.org if you are approached by any agency that claims to represent the WFH for the WFH 2020 World Congress.

The WFH has secured a number of well-located, quality and competitively-priced hotel rooms at multiple hotels within Kuala Lumpur City Center area for the WFH 2020 World Congress' participants. You are able to secure your room by booking your accommodation within the registration process.

Booking through the WFH offers you many benefits, including the following:

  • Guaranteed preferential rates at participating hotels listed as part of the WFH 2020 World Congress
  • Guarantee of hotels strategically located nearby the KL Convention Centre
  • No booking fees or surprise costs since all rates are inclusive of breakfast, Wi-Fi and all taxes
  • Secure and safe transactions
  • Dedicated email address and on-site staff for assistance
  • Complimentary transit pass or shuttle buses to/from the KL Convention Centre

The hotel booking website will be available until May 28, 2020. However, rooms and bed types are allocated based on availability at the time of booking. After May 28, 2020, hotel rooms are subject to availability and rates cannot be guaranteed.

If you wish to book 15 or more rooms, please check the hotel list for your preferred hotel and contact the WFH World Congress team at housing@wfh.org to check availability.

The WFH Housing Bureau is the only official WFH 2020 Hotel Agency and we highly recommend that you book directly with them. Please be vigilant if approached by any housing service other than the WFH World Congress Secretariat and Housing Bureau that implies or claims to be the “Official Housing Provider” for the WFH 2020 World Congress. Reservations made through an agency other then the WFH World Congress Secretariat and Housing Bureau will be at your own risk.

Please let us know at housing@wfh.org if you are approached by any agency that claims to represent the WFH for the WFH 2020 World Congress.

The required deposit may be made by credit card (Visa or Mastercard) or wire transfer. From Friday, June 5, 2020 only payments by credit card will be accepted.

  1. Credit card payment: The WFH 2020 World Congress Housing Bureau will charge your credit card with a deposit equal to one (1) night of your entire accommodation. Fifty (50) days prior to the event, you will be charged your full stay to the credit card less the one (1) nights’ deposit. Room reservations will be confirmed once the WFH 2020 World Congress Housing Bureau has received your completed reservation request with a valid credit card number.
  2. Wire transfer: If you are unable to provide a credit card guarantee (by Visa or Mastercard), please download the reservation form and return it to the WFH 2020 World Congress Housing Bureau at housing@wfh.org. You will be invoiced for a deposit equal to one hundred per cent (100%) of your total accommodation cost, in US Dollars. Your hotel reservation will not be confirmed unless full payment is received within five (5) business days upon receipt of your invoice. Please do not process a wire transfer until you receive your invoice.

A confirmation of your hotel will be sent within 48 hours of receipt of your reservation request. The confirmation will include the name and address of the hotel and the cost per night. Please do not contact the hotel directly as all reservations will be handled by the WFH 2020 Congress Housing Bureau.

Any change or cancellation of your registation must be sent in writing to housing@wfh.org. A confirmation of the reservation change or cancellation will be forwarded to you. All requests are subject to the following conditions:

  • No name changes are permitted. All name changes will be subject to the cancellation policy. Please do not contact the hotel directly.
  • For cancellations received on or before April 9, 2020 a refund will be issued one month after the Congress, less an administrative fee equal to one night’s accommodation.
  • For cancellations received on or after April 10, 2020 no refunds will be granted.
  • Should you need to check out earlier than planned, no refunds will be granted.

We ask that all attendees use the centralized online housing system during online registration to make reservations. This will ensure that you receive the best negotiated rates. For those who are unable to register for the Congress at this time, but would like to book their hotel accommodations, click here.

Please direct all housing enquiries to:

WFH 2020 World Congress Housing Bureau
World Federation of Hemophilia

1425, boul. René-Lévesque Ouest, bureau 1200
Montréal, Québec
H3G 1T7 Canada
Tel: +1 (514) 875-7944
Fax: +1 (514) 875-8916
Email: housing@wfh.org