Beware of Fraudulent Websites and Unauthorized Registration Companies

It has come to the attention of the WFH that companies are attempting to defraud individuals interested in attending our Congress. Anything coming from a URL other than wfh.org is suspect. All registrations should be made directly through the Congress Secretariat, or our online registration system.

Here are some of the most frequently asked questions. If you do not find an answer to your question here, please direct all enquiries to:

WFH 2020 World Congress Secretariat
Email: registration@wfh.org
Tel: +1 (514) 875-7944, Extension 2819
Fax: +1 (514) 875-8916

What does my registration fee include?

What does the accompanying person's registration fee include?

How do I apply for a Passport to the World?

Do you have any insurance recommendations?

How do I change the name on my registration?

How do I cancel my registration?

How do I register a group?

What are the requirements for registering as a student?

Are there awards or grants available?

How do I get my letter of invitation?

What is the procedure for obtaining a visa?


Answers

All registration categories, except Accompanying Persons, include the following:

  • Access to all medical and multidisciplinary sessions
  • Access to professional development sessions
  • Entrance to the exhibition area
  • Entrance to the poster area
  • Electronic access to final program, book of abstracts, State of the Art book, and new WFH publications
  • Congress delegate bag that includes all relevant conference materials
  • Daily coffee breaks
  • Daily lunch
  • Access to the Opening Ceremony on Sunday, June 14, 2020
  • Access to the Networking event on Wednesday, June 17, 2020 [except Doctors]
  • Certificate of attendance (by request)
  • CME credits (if applicable)
  • Access to all recorded webcasting sessions

Accompanying Person’s registration fee is available only to partners or family members of a paid attendee registered to attend the congress. Only one accompanying person is allowed per registered attendee. It includes:

  • Access to the Opening Ceremony on Sunday, June 14, 2020
  • Accompanying person's tour including lunch
  • Access to the Networking event on Wednesday, June 17, 2020

Please note that Accompanying Persons’ registration does not allow access to any of the sessions or to the exhibition hall.

If you are a citizen of a country with a low-income, lower-middle income or upper-middle income economy (as defined by the World Bank), you may be eligible for a special Passport to the World fee if you register before December 13, 2019. Conditions apply. See the list of eligible countries here. This discount cannot be combined with any other discount. Please contact registration@wfh.org for more details.

Discount does not apply to accompanying persons.

It is recommended that participants obtain adequate cover for travel, health and accident insurance before they leave their countries. The WFH cannot be held responsible for personal injuries, or loss of, or damage to private property belonging to the participants and accompanying persons.

Registrations are non-transferable. No name or registration category changes are permitted. If you wish to change the name on a registration, you will need to cancel your registration and process a new one with the updated name.

To modify your registration, please click here.

Any cancellation of registration must be sent in writing to registration@wfh.org and will be subject to the following conditions:

  • Until Friday, May 8, 2020, a refund equivalent to 75% of the paid registration fee will be granted
  • After Friday, May 8, 2020, no refunds will be granted
  • Requests for refunds with regards to incorrect registration payments or incorrect category selection will not be considered
  • Non-attendance will be considered as a cancellation on the day of the event and will incur a 100% cancellation fee

Refunds, if applicable, will be issued no later than one month after the Congress.

Companies and organizations intending to register a group of 15 people may follow a special group registration procedure. Please contact registration@wfh.org for the group registration template or register your group directly via our online registration system.

This category applies to any person currently involved full-time in a training program for medical education or other disciplines or in a PhD program. A copy of a student ID, valid at the time of the Congress, will be required, or you can provide an official document signed by the department head of your university. Please submit your proof to the WFH 2020 World Congress Secretariat by email to registration@wfh.org or by fax to +1 514 875-8916. An original ID must be shown on site.

Please refer to the Awards & Grants page for more details.
Attendees from low-income countries may be eligible for a special Passport to the World fee if they register before December 13th, 2019. Conditions apply. Refer to How do I apply for a Passport to the World? question.

Letters will only be issued to attendees who have paid for their registration in full. Please be advised that 5 business days are required to process visa invitation letters.

Please refer to the Visa Requirements page. Please be sure to verify your visa requirements with your travel agent or contact your local embassy for more information. Please note the WFH is not responsible for securing or applying for your visa for travel to Malaysia and/or any points of transit that may require a visa.