WFH NETWORK

Employment opportunities

The World Federation of Hemophilia (WFH) is an international not-for-profit organization that provides global leadership to save and improve lives for people with hemophilia and other inherited bleeding disorders. Established in 1963, the WFH works with member organizations in 140 countries as well as through a network of international volunteers and healthcare providers to improve and sustain care and "Treatment For All" around the world.


Event Assistant, Congress & Meetings
Administrative Assistant, Programs & Education
Accounting Technician
Communications Officer, Digital Content & Social Media


Event Assistant, Congress & Meetings CONTRACT - 12 months (NFP, international, health) / Assistant(e) aux événements, Congrès et réunions CONTRAT (OSBL, international, santé)

Reporting to: Director, Congress & Meetings
Type of position: Temporary - 12 months; full-time
Location: Montreal head office
Start date: IMMEDIATE

The WFH is looking for a highly-organized and resourceful Event Assistant, Meetings & Congress – TEMPORARY 12 months replacement, possessing superior general office administration and organization skill to assist with and execute all tasks assigned by the Director, Congress & Meetings (C&M) and the department managers on work relating to the WFH 2020 World Congress and other ongoing international WFH events and meetings.

SPECIFIC DUTIES & RESPONSIBILITIES

  • Provide assistance as needed, to the Director and to the various C&M Managers in the everyday organizational tasks of the department - Registration, Housing, Exhibition, Scientific Program and Special Events;
  • Assist in all aspects of the planning and logistics of the WFH C&M events portfolio;
  • Maintain and update the databases in “etouches for all WFH events;
  • Assist with reconciliation of all registration fees (wire transfers and credit card payments) that are received for WFH events;
  • Organize travel plans for speakers, WFH Board members, and Congress travel grants recipients as instructed;
  • Produce, distribute and follow-up on all C&M invoices if applicable;
  • Coordinate translation services for event-related documents;
  • Formulate and follow-up all requests for Letters of invitation that are received;
  • Update Congress website continuously;
  • Function as the department database resource person for Raiser’s Edge;
  • Compose letters, respond to emails in English and Spanish as instructed; Produce minutes for departmental meetings.

Carry out any other task relevant to the position as required by the Director, C&M.

QUALIFICATIONS & REQUIREMENTS

  • CEGEP or college diploma;
  • Minimum of one to two (1-2) years experience in mid-size events organization;
  • Superior knowledge and experience with Microsoft Office (Word, Outlook, Excel PowerPoint); familiarity with “etouches” an asset, and/or willingness to learn new tools;
  • Highly-organized, adaptable and reliable; demonstrated ability to multi-tasks, set priorities and meet deadlines; effective under stress;
  • Ability to work well autonomously and to collaborate with others in a team environment: possess initiative;
  • Strong interpersonal skills; positive, energetic profile;
  • Excellent communication skills (oral and written); professional, service orientation in email correspondance, on the phone;
  • Fully proficient in English (main language of work), and working knowledge of French; Spanish, other international languages – assets;
  • Willingness and flexibility to undertake international travel as required.

Salary will be commensurate with background and experience.

Please send in full confidence, an English resume & cover letter IMMEDIATELY to:

E: recrutement.recruiting@wfh.org        F: +1 514.875.8916

World Federation of Hemophilia / Fédération mondiale de l’hémophilie
Gestionnaire, ressources humaines / HR Manager  
1425, boulevard René Lévesque Ouest, bureau 1200 
Montréal, Québec H3G 1T7 Canada 

Facebook: https://www.facebook.com/wfhemophilia   
YouTube: https://www.youtube.com/user/WFHcommunications
Twitter: https://twitter.com/wfhemophilia    
LinkedIn: https://www.linkedin.com/company/world-federation-of-hemophilia   

We thank all candidates for their interest, however only short-listed candidates will be contacted. 
Une version française de l’affichage est disponible selon la demande.


Administrative Assistant, Programs & Education (NFP, international, health) / Adjoint(e) adminstratif(ve), Programmes et éducation (OSBL, international, santé)

Reporting to: Director, Programs & Education
Type of position: Regular, full-time
Location: Montreal head office
Start date: IMMEDIATE

The WFH is looking for a highly-organized & resourceful Assistant - Programs & Education possessing superior general office administration and communication skills to assist with and execute all tasks relating to key WFH programs and educational activities in support of the Director and department team (n=6) work - ex., general correspondence; proofreading and preparing documents, reports and presentations for various meetings; data entry in Raiser’s Edge; coordinating committee meetings and teleconference calls; preparing minutes.

SPECIFIC DUTIES & RESPONSIBILITIES

General Administrative Support - Department Team

  • Provide administrative support to Programs & Education staff, including correspondence, data entry in Raiser’s Edge; proofreading and preparing documents, reports and presentations for various meetings; coordinating committee meetings and teleconference calls, and preparing minutes;
  • Assist Programs & Education Director in preparing general department documents, reports and presentations, including annual and quarterly work plans, monitoring and results reports, and narrative and financial reports;
  • Schedule Department staff meetings and others as required; take and prepare minutes;
  • Act as Department point of contact for internal queries; prepare letters in response to various external requests;
  • Assist in facilitating the work of the WFH Programs & Education committees and their volunteer members;
  • Coordinate translation services and requests for the Department;
  • Act as Raiser’s Edge (database) coordinator for Programs & Education, centralizing and updating all department-related contact information, creating and maintaining queries; liaise with IT team as required;
  • Coordinate central filing system (electronic and print) for the Programs & Education Department and ensure it is up to date;
  • Accomplish other administrative management tasks: preparing Department calendar, assisting with travel forms, website updates, expense reports and payment reconciliations.

Healthcare Development Programs, Corporate Fundraising

  • Assist the Department team with mass mailings to fellows, NMOs, HTCs, IHTCs, and other stakeholders, as well as with corporate mailings and information packages;
  • Assist with the scheduling of committee (GAP, IHTC, Twinning, IEQAS, Global NMO Training, laboratory and other multidisciplinary committees) meetings and conference calls; take and prepare minutes;
  • Provide logistical support (at HQ and onsite as needed) to the team in organizing department-related workshops, conferences and other events- including: develop contact lists for invitation letters; assist with travel, hotel and food, travel documents of participants and facilitators; liaise with venues, treatment room; prepare welcome kits, education materials lists, handouts, documents for printing, cost reimbursements, post-meeting documents; tabulate evaluation forms and assist with preparation of evaluation reports;
  • Assist with the creation and printing of various certificates throughout the year.

Education

  • Assist with the scheduling of the Educational Advisory Committee meetings and conference calls; take and prepare minutes;
  • Update and maintain accurate inventory of all electronic and print publications including: cataloguing, filing and archiving; compile quarterly distribution reports;
  • Keep track of new publications, provide updates and periodically liaise with IT and Strategic Project, Marketing & Communications teams on new resources for localized websites;
  • Collect, prepare and process external and internal publication orders and requests for in-country events and WFH congresses, conferences and workshops;
  • Coordinate electronic and print mailings, either through a mailing house or onsite;
  • Administer permission granting for publication translations, reproductions and adaptations, and compile NMO translations distribution reports.

Carry out any other related task relevant to the position as required by the Programs & Education Director.

QUALIFICATIONS & REQUIREMENTS

  • Bachelor’s degree in international relations, development, public health, political studies, social sciences or other relevant disciplines;
  • At least (2) two years of relevant work experience in an office environment, ideally with a not-for-profit, international development organization;
  • Mastery of English as primary language of work (excellent oral and written communication), plus working knowledge of French; fluency in another international language/s (Spanish preferred);
  • Superior office administration and work management skills: details-oriented, organized, able to prioritize, multi-task and work on several projects simultaneously;
  • Self-motivated, efficient and flexible individual;
  • Strong interpersonal skills and ability to work well with others in a team environment, as well as autonomously; sensitive to cross-cultural issues;
  • Strong computer skills, including Outlook, Word, Excel, and PowerPoint, plus experience working with database software: familiarity with Raiser’s Edge - an asset;
  • Willingness and flexibility to undertake occasional international travel as required.

Salary will be commensurate with background and experience.

Please send in full confidence, an English resume & cover letter IMMEDIATELY to:

E: recrutement.recruiting@wfh.org        F: +1 514.875.8916

World Federation of Hemophilia / Fédération mondiale de l’hémophilie
Gestionnaire, ressources humaines / HR Manager  
1425, boulevard René Lévesque Ouest, bureau 1200 
Montréal, Québec H3G 1T7 Canada 

Facebook: https://www.facebook.com/wfhemophilia   
YouTube: https://www.youtube.com/user/WFHcommunications
Twitter: https://twitter.com/wfhemophilia    
LinkedIn: https://www.linkedin.com/company/world-federation-of-hemophilia   

We thank all candidates for their interest, however only short-listed candidates will be contacted. 
Une version française de l’affichage est disponible selon la demande.


Accounting Technician (NFP, international, health) / Technicien(ne) à la comptabilité (OSBL, international, santé)

Reporting to: Head, Accounting & Financial Planning
Type of position: Regular, full-time
Location: Montreal head office
Start date: ASAP (latest January 1, 2019)

The WFH is looking for a highly proficient, detail-oriented Accounting Technician with exceptional accuracy with numbers and exact data entry in order to accurately process larger volume of payables (mid-size professional organization, diverse currencies, not-for-profit) and general accounting support & analytical input to the Finance & Accounting & Financial Planning sector.

SPECIFIC DUTIES & RESPONSIBILITIES

  • Process and record WFH and WFH USA transactions;
  • Issue and record payments in forms of cheques, wire transfers and bank drafts from CDN, USD and EUR bank accounts;
  • Reconcile and record incoming funds;
  • Produce monthly financial results for WFH USA;
  • Reconcile and record staff members’, volunteers’ and Ex-Co members’ expense reports and credit cards;
  • Bank reconciliations of bank accounts (CDN, USD);
  • Prepare bank deposits;
  • Perform various intercompany reconciliations;
  • Participate in year-end activities, assist with adjusting entries;
  • Assist with year-end audit procedures (provide backup information as needed);
  • Replace receptionist as needed (lunches and vacation);
  • Do filing and miscellaneous administrative tasks.

Carry out other tasks relevant to the position as required by the Head, Accounting & Financial Planning or the Director, Finance & Administration.

QUALIFICATIONS & REQUIREMENTS

  • University degree (or in progress); D.E.C. - 3 year vocational program) with university level courses (financial accounting or management);
  • Min. 2 years of relevant work experience in bookkeeping or accounting support, information verification role; ideally for a not-for-profit, international, mid-size organization;
  • Superior knowledge, abilities with office technology (Microsoft Office - Word, Outlook, Excel);
  • Highly proficient with numbers and data, with superior data entry skills: high level of speed and accuracy essential for large transactions volume;
  • Attentive to details, reliable, highly-organized, with demonstrated ability to accomplish much work, meet deadlines; effective under stress;
  • Ability to work well autonomously and to service, collaborate with others in a team environment;
  • Strong interpersonal skills; positive, energetic profile;
  • Excellent communication skills (oral and written); professional, service orientation in email correspondence and on the telephone;
  • Fully proficient in English (main language of work); knowledge of French or Spanish as key second languages preferred; other languages an asset.

Salary will be commensurate with background and experience.

Please send in full confidence, an English resume & cover letter IMMEDIATELY to:

E: recrutement.recruiting@wfh.org        F: +1 514.875.8916

World Federation of Hemophilia / Fédération mondiale de l’hémophilie
Gestionnaire, ressources humaines / HR Manager  
1425, boulevard René Lévesque Ouest, bureau 1200 
Montréal, Québec H3G 1T7 Canada 

Facebook: https://www.facebook.com/wfhemophilia   
YouTube: https://www.youtube.com/user/WFHcommunications
Twitter: https://twitter.com/wfhemophilia    
LinkedIn: https://www.linkedin.com/company/world-federation-of-hemophilia   

We thank all candidates for their interest, however only short-listed candidates will be contacted. 
Une version française de l’affichage est disponible selon la demande.


Communications Officer, Digital Content & Social Media (NFP, international, health) / Agent(e) aux communications, contenu numérique et médias sociaux (OSBL, international, santé)

Reporting to: Director, Marketing & Communications
Type of position: Regular, full-time
Location: Montreal head office
Start date: IMMEDIATE

The WFH is looking for a versatile and adaptable, results-oriented Communications Officer with on-trend knowledge, experience, and work organization skills to lead digital content & social media, as well as assist with communications material development for a variety of highly-visible WFH organization programs and departments.

SPECIFIC DUTIES & RESPONSIBILITIES

  • Develop, design, and implement online communications plans and strategies aimed at promoting the WFH and its activities, programs and event;
  • Manage all content related to website (write, edit, update) and coordinate with all departments ensuring quality control and process management;
  • Manage WFH e-newsletters and eblasts and provide writing, editorial, proofreading, production support to Marketing & Communications team and other departments as directed;
  • Manage all social media platforms (Facebook, Twitter, LinkedIn, etc.) including developing social media plans, strategies and coordinating translations and visuals;
  • Collaborate with the Marketing Coordinator in the development and production of print and electronic public relations materials suitable to target audiences;
  • Coordinate the World Hemophilia Day annual campaign (develop theme in collaboration across departments, lead social media strategy and planning, coordinate and manage web content and activities, manage international ‘light it up red’ campaign, etc.);
  • Monitor media queries and other requests for information about the organization, and coordinate participation and media relations for special events to promote the WFH and its activities;
  • Track web analytics, social media insights and produce reports as needed;
  • Manage freelancers, translators, printers, etc.

QUALIFICATIONS & REQUIREMENTS

  • University degree in communications or related field, or equivalent education;
  • At least three to five (3-5) years of recent relevant experience with social media, websites, online content; also communication project coordination & support – namely writing, editing, and production coordination;
  • Superior communications skills, both oral and written; ability to develop, edit, clear and convincing copy, visuals, presentations in English (main language of work); knowledge of French, Spanish, and/or another international language/s - an asset;
  • Highly-developed organization and work management abilities: details-oriented, effective at multi-tasking and working on several projects simultaneously within tight deadlines;
  • High computer literacy, with extensive skills with Windows MS Office (Word, Power Point, Excel, Outlook); experience in database content management - an asset;
  • Web content management skills (Wordpress, SEO, Google analytics) - an asset;
  • Graphic design skills - an asset;
  • Self-motivated, efficient, autonomous;
  • Excellent interpersonal skills, with superior abilities to work well with others in a team environment; sensitive to cross-cultural differences;
  • Legally entitled to live and work in Quebec, Canada; availability and willingness to undertake occasional international travel.

Salary will be commensurate with background and experience.

Please send in full confidence, an English resume & cover letter IMMEDIATELY to:

E: recrutement.recruiting@wfh.org        F: +1 514.875.8916

World Federation of Hemophilia / Fédération mondiale de l’hémophilie
Gestionnaire, ressources humaines / HR Manager  
1425, boulevard René Lévesque Ouest, bureau 1200 
Montréal, Québec H3G 1T7 Canada 

Facebook: https://www.facebook.com/wfhemophilia   
YouTube: https://www.youtube.com/user/WFHcommunications
Twitter: https://twitter.com/wfhemophilia    
LinkedIn: https://www.linkedin.com/company/world-federation-of-hemophilia   

We thank all candidates for their interest, however only short-listed candidates will be contacted. 
Une version française de l’affichage est disponible selon la demande.


Updated October 2018