WFH NETWORK

Employment opportunities

The World Federation of Hemophilia (WFH) is an international not-for-profit organization that provides global leadership to save and improve lives for people with hemophilia and other inherited bleeding disorders. Established in 1963, the WFH works with member organizations in 134 countries as well as through a network of international volunteers and healthcare providers to improve and sustain care and "Treatment For All" around the world.

Humanitarian Aid Officer

Manager, Humanitarian Aid Development & Training


Humanitarian Aid Officer

Reporting to: Director, Medical & Humanitarian Aid
Type of position: 1-year contract, full-time (possibility of extension or permanence)
Location: Montreal (WFH headquarters)
Start Date: IMMEDIATE – early May 2019 at latest 

The WFH is currently seeking a highly-motivated, efficient, and results-oriented Humanitarian Aid Officer (1-year contract - possibility of renewal or permanence) to support the activities of the Humanitarian Aid (HA) department overall – notably, the shipping of WFH donations of hemophilia treatment products to recipients countries in the developing world according to the annual donation plan of the HA department.

SUMMARY

Reporting to the Director, Medical & Humanitarian Aid and working in close collaboration with the Logistics Manager and the HA Coordinator, the Humanitarian Aid Officer will assist with channeling large amounts (200-250 million IU) of hemophilia treatment products to different parts of the world.

He/She will partake in implementing the annual donation workplan of the HA department which includes: monitor and assess worldwide requests and needs for donations; give recommendations on distribution; prepare donation documents and send shipping orders to WFH distribution facilities (USA, Europe); track shipments and follow up with recipient countries on required documents (acknowledgement of receipts, utilization reports, other). The Officer will also collect HA testimonials for WFH publications.

The Officer will help organize regional or in-country training workshops that are associated with the rapidly expanding humanitarian aid effort at the WFH.

SPECIFIC DUTIES AND KEY RESPONSIBILITIES

  • Collaborate with the HA Coordinator and the Logistics Manager to ensure timely and efficient administration of the products donation cycle, including general administration, receiving of donations, track of shipments, follow up with distribution facilities and countries, reporting and record keeping.
  • Partake in the monitoring of inventories in WFH two distribution facilities (Kentucky - USA, Duisburg - Germany).
  • Assist the HA Coordinator in preparing financial audit files.
  • Collect and provide data for the preparation the quarterly reports for WFH USA.
  • Participate in selected site visits to gain onsite knowledge & experience in order to improve quality of work and effective support to HA efforts.
  • Help organize two or more in-country or regional training workshops. Communicate, act as liaison person with volunteers and speakers participating in the workshops.
  • Participate in HA department regular meetings.
  • Perform other duties and assume responsibilities consistent with the position as assigned or requested by the Director, Medical & Humanitarian Aid.

QUALIFICATIONS & REQUIREMENTS

  • Bachelor degree in international relations, development, public health, political studies, social sciences, or other relevant discipline;
  • Three to five (3-5) years of relevant working experience with an international development NGO – essential
  • Superior work management skills: attentive to detail; ability to work on several projects simultaneously, to balance, prioritize multiple tasks, meet tight deadlines; effective under stress;
  • Highly motivated, efficient, and adaptable individual; positive, energetic profile;
  • Ability to guide decision-making based on effective information gathering, analysis and communication;
  • Strong in working with numbers;
  • Sensitive to cross-cultural issues; demonstrated experience in working with people from diverse cultures and countries;
  • Strong interpersonal skills, and ability to work well & collaborate with others in a team environment as well as autonomously;
  • Excellent communication skills (oral and written); professional, service orientation (email correspondance, phone);
  • Fully proficient in English (primary language of work); working knowledge of French; Spanish and/or other international language - an asset
  • High computer literacy, with good experience working with Windows Microsoft Office (Word, Excel, Access; Power Point), Internet; experience working with database software – an asset;
  • Willingness and flexibility to undertake occasional international travel as required;
  • Legally entitled to live and work in Quebec, Canada

Salary will be commensurate with background and experience.

Please send in full confidence, an English resume & cover letter IMMEDIATELY to:

Fédération mondiale de l’hémophilie World Federation of Hemophilia
Gestionnaire, ressources humaines / HR Manager  
1425, boulevard René Lévesque Ouest, bureau 1200 
Montréal, Québec H3G 1T7 Canada 
E-mail: recrutement.recruiting@wfh.org
Fax: +1 514.875.8916

We thank all candidates for their interest, however only short-listed candidates will be contacted. 
Une version française de l’affichage est disponible selon la demande.


Manager, Humanitarian Aid Development & Training

Reporting to: Director, Medical & Humanitarian Aid
Type of position: Regular - full-time
Location: Montreal (WFH headquarters)
Start Date: Immediate - May 2019 at latest

The WFH is currently seeking a knowledgeable and experienced Manager of Humanitarian Aid Development & Training to be mainly responsible for the training on different categories of hemophilia treatment products donated to the WFH for redistribution worldwide, and to further assist the Director in strategic development and with overseeing all operational functions of the department.

SUMMARY

Reporting to the Medical & Humanitarian Aid Director and working in close collaboration with the Logistics Manager and the HA Coordinator, the Manager, Humanitarian Aid Development & Training will be responsible for planning, organizing, delivering, and evaluating 8-10 regional or in-country training workshops that are associated with the rapidly expanding humanitarian aid efforts at the WFH.

He/She will implement the annual training workplan of the HA department which includes to monitor and assess needs; lead training workshop or other education programs; evaluate the impact for future needs assessment; monitor the effect of training on treatment outcome; identify and recommend revised or new training; develop content. The Manager’s role will also include developing workshops budget and monitoring training expenses.

The Manager, Humanitarian Aid Development & Training will further assist the Director with strategic development and with overseeing all operational functions of the HA department.

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Develop in collaboration with the Director, WFH’s annual humanitarian aid training strategy to initiate expand existing workshops and initiate new training to meet needs over time.
  • Develop, coordinate, execute, and evaluate training workshops on the utilization of and the reporting of different categories of hemophilia treatment products donated through the HA program.
  • Accountable for the financial management of the training workshops in collaboration with the HA Director: develop an annual budget for all HA annual training activities.
  • Monitor and record positive changes following training in recipient countries on the utilization and reporting of HA donations.
  • Build, nurture, and maintain relationships with key contacts throughout the global humanitarian aid supply chain
  • Identify and closely liaise with volunteers and speakers partaking in HA training workshops. Coordinate the functioning of the HA Committee and other steering committees (as required).
  • Assist the Director in overseeing overall operations of the Humanitarian Aid department, including training of WFH staff. Partake in all HA department regular meetings.
  • Perform visits to recipient countries to best understand and guide donated products use, and assess needs.
  • Participate as need be with delivery of donations of hemophilia treatment products to recipient countries.
  • Attend as necessary, certain international events, congresses or symposiums.
  • Prepare and lead various presentations related to HA efforts.
  • Perform other duties and assume all responsibilities consistent with the position & incumbent qualifications as assigned or requested by the Director, Medical & Humanitarian Aid.

QUALIFICATIONS & REQUIREMENTS

  • University degree in medicine, or a master’s degree in public health (MPH)
  • At least eight (8) years (minimum) of relevant work experience in non-profit international development organizations – health sector essential
  • Excellent understanding of international development programs: a global geographic perspective, with specific sensitivity to current & emerging healthcare issues
  • Demonstrable expertise in the development, management, monitoring and evaluation (“best practices”) of training activities related to health and its development
  • Experience in or extensive knowledge of training on medicinal products - hemophilia treatment products, an asset - and related reporting requirements
  • Proven successful experience in leading training programs in one or more emerging countries; adept at working with diverse cultures and countries
  • Experienced with financial planning and budget management
  • Excellent project manager, with superior organization skills and analytical & problem-solving abilities
  • Demonstrated leadership & team work capabilities; builds effective collaboration with others
  • Superior communication skills (oral and written); adept at public speaking & presentation development (power point - essential)
  • Excellent English, primary language of work (written and spoken); working knowledge of French, Spanish preferred; other international language(s) – an asset
  • High computer literacy, with extensive experience with Windows MS Office; also excel, access, or project; outlook / internet
  • Willingness and flexibility to undertake regular travel within all WFH world regions & at key international gatherings (30-40% travel time)
  • Legally entitled to live & work in Quebec, Canada

Salary will be commensurate with background and experience.

Please send in full confidence, an English resume & cover letter IMMEDIATELY to:

Fédération mondiale de l’hémophilie World Federation of Hemophilia
Gestionnaire, ressources humaines / HR Manager  
1425, boulevard René Lévesque Ouest, bureau 1200 
Montréal, Québec H3G 1T7 Canada 
E-mail: recrutement.recruiting@wfh.org
Fax: +1 514.875.8916

We thank all candidates for their interest, however only short-listed candidates will be contacted. 
Une version française de l’affichage est disponible selon la demande.


Updated March 2019