WFH NETWORK

Employment opportunities

The World Federation of Hemophilia (WFH) is an international not-for-profit organization that provides global leadership to save and improve lives for people with hemophilia and other inherited bleeding disorders. Established in 1963, the WFH works with member organizations in 134 countries as well as through a network of international volunteers and healthcare providers to improve and sustain care and "Treatment For All" around the world.

Compliance Manager, Strategy & Communications 
Programs & Education Assistant 


Compliance Manager - Health, international, NFP / Gestionnaire de la Conformité - santé, internationale, OSBL / Temporary – 12 months (possibility of extension or regular) / Temporaire 

Reporting to: WFH USA National Director / WFH Strategy and Communications Director
Type of position: TEMPORARY (12 month); full-time (possibility of extension or permanence)
Location: Montreal (WFH headquarters)
Start Date: Immediate - latest May 2017 

The WFH is looking for a knowledgeable, experienced, and results-oriented Compliance Manager – 12 months TEMPORARY with superior analytical and interpersonal skills to establish the framework and be responsible for the oversight and management of the WFH’s (world health, NFP) compliance initiatives and activities.

SUMMARY

Reporting to the WFH USA National Director / WFH Strategy & Communications Director, the Compliance Manager TEMPORARY (12 month) ensures organizational compliance (world health, NFP) and manages all related activities for both the WFH and WFH USA, including the WFH Humanitarian Aid Program, fundraising regulations, organizational risk management, and the review of contractual agreements involving either organization.

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Conduct the internal investigation of WFH and WFH USA programs compliance issues (world health, NFP)
  • Coordinate and lead risk assessment activities
  • Develop and disseminate written policies and procedures related to compliance initiatives and activities
  • Maintain documentation of compliance activities and investigation outcomes
  • Develop plans to address emerging compliance issues with senior management
  • Develop and oversee control systems to identify, prevent or respond to legal and regulatory compliance
  • Identify areas for improvement, evaluate the efficiency of controls, and improve them continuously
  • Revise procedures, reports, etc. periodically to identify hidden risks or non-conformity issues
  • Collaborate with legal counsels to ensure organizational interests are managed and reviewed
  • Identify compliance issues and ensure relevant advice and training is provided to staff, Board members, and volunteers where needed
  • Prepare reports for senior management and external regulatory/oversight bodies as appropriate
  • Ensure the smooth and efficient day-to-day operation of compliance activities
  • Assume responsibilities and accomplish other tasks related to the position as required by the WFH USA National Director / WFH Director of Strategy & Communications.

QUALIFICATIONS & REQUIREMENTS

  • Demonstrated experience as effective compliance professional (ex., medical / pharmaceutical industry)
  • 6-9 years of relevant experience in compliance management in the health not-for-profit or public sector (preferred)
  • In-depth knowledge of compliance management and oversight
  • Excellent knowledge of reporting procedures and record keeping
  • BA/BSc in law, finance, business administration or related field
  • Certified as a compliance professional - an asset
  • Excellent analytical skills, with the proven ability to understand the implications and complexities of different regulations and contractual agreements
  • Ability to think critically, collaborate with others in a diverse team of staff and volunteers, as well as work autonomously
  • Highly motivated, efficient individual
  • Strong interpersonal, communication and presentation skills; ability to work well with volunteers and as part of an international team
  • Excellent English (written and oral - language of work) communications skills; working knowledge of Spanish and/or French - an asset
  • Excellent knowledge of MS Office; familiarity with Access and SQL preferred
  • Willingness and flexibility to undertake occasional international travel

Salary will be commensurate with background and experience.

Please send in full confidence, an English resume & cover letter by April 11, 2017 to:

Fédération mondiale de l’hémophilie World Federation of Hemophilia
Gestionnaire, ressources humaines / HR Manager  
1425, boulevard René Lévesque Ouest, bureau 1010 
Montréal, Québec H3G 1T7 Canada 
E-mail: recrutement.recruiting@wfh.org
Fax: +1 514.875.8916

We thank all candidates for their interest, however only short-listed candidates will be contacted. 
Une version française de l’affichage est disponible selon la demande.


Programs & Education Assistant (NFP, international, health) /  Adjoint (e), Programmes et éducation (OSBL, international, santé) 

Reporting to: Director, Programs & Education
Type of position: Regular, full-time
Location: Montreal (WFH headquarters)
Start Date: Immediate - April 2017 latest

SUMMARY

Reporting to the Programs & Education Director, the Programs & Education Assistant supports the Programs team (n=6-7) and is responsible for all administrative support tasks related to the Department’s education, corporate fundraising, and healthcare development programs and activities including, minute taking, scheduling conference calls, creating travel schedules and other related arrangements. He/she receives redirects and/or responds to general inquiries and correspondence, and regularly communicates with Committees and volunteers.

SPECIFIC DUTIES AND RESPONSIBILITIES


General administrative support - Department team

  • Provide administrative support to Programs & Education staff, including correspondence, data entry in Raiser’s Edge; proofreading and preparing documents, reports and presentations for various meetings; coordinating committee meetings and teleconference calls, and preparing minutes;
  • Assist Programs & Education Director in preparing general department documents, reports and presentations, including annual and quarterly work plans, monitoring and results reports, and narrative and financial reports;
  • Schedule Department staff meetings and others as required, take and prepare minutes;
  • Act as Department point of contact for internal queries; prepare letters in response to various external requests;
  • Assist in facilitating the work of the WFH Programs & Education committees and their volunteer members;Coordinate translation services and requests for the Department;
  • Act as Raiser’s Edge coordinator Programs & Education, centralizing and updating all department-related contact information in databases, creating and maintaining queries, and liaise with IT team as required;
  • Coordinate central filing system (electronic and print) for the Programs & Education Department and ensure it is up to date;
  • Accomplish other administrative management tasks: preparing Department calendar, assisting with travel forms, website updates, expense reports and payment reconciliations;
  • Carry out any other related task relevant to the position as required by the Programs & Education Director.

Health care development programs, and corporate fundraising:

  • Assist the Department team with mass mailings to fellows, NMOs, HTCs, IHTCs, and other stakeholders, as well as with corporate mailings and information packages; 
  • Assist with the scheduling of committee (GAP, IHTC, Twinning, IEQAS, NMO Capacity-Building and laboratory, etc…) meetings and conference calls, take and prepare minutes;
  • Provide logistical support (in HQ and onsite as needed) to the team in organizing department-related workshops, conferences and other events including: develop contact lists for invitation letters; assist with travel and accommodation of participants and facilitators; prepare welcome kits, education materials lists, handouts and documents for printing; tabulate evaluation forms and assist with preparation of evaluation reports;
  • Assist with the creation and printing of various certificates throughout the year.

Education:

  • Assist with the scheduling of the Educational Materials Committee meetings and conference calls, take and prepare minutes;
  • Update and maintain accurate inventory of all electronic and print publications, including cataloguing, filing and archiving; and compile quarterly distribution reports;
  • Keep track of new publications, provide updates and periodically liaise with IT and Strategy & Communications teams on new resources for localized websites; 
  • Collect, prepare and process external and internal publication orders and requests for in-country events and WFH conferences and workshops;
  • Coordinate electronic and print mailings either though a mailing house or onsite;
  • Administer permission granting for publication translations, reproductions and adaptations, and compile NMO translations distribution reports.

QUALIFICATIONS & REQUIREMENTS

  • Bachelor’s degree in international relations, development, public health, political studies, social sciences or other relevant disciplines;
  • Minimum (2) two years of relevant work experience in an office environment, ideally with a not-for-profit, international development organization;
  • Mastery of English as primary language of work (excellent oral and written communication), plus working knowledge of French; fluency in another language/s (Spanish preferred); 
  • Superior office administration and work management skills: details-oriented, organized, able to prioritize, multi-task and work on several projects simultaneously;
  • Self-motivated, autonomous, and efficient; flexible individual;
  • Strong interpersonal skills and ability to work well with others in a team environment; sensitive to cross-cultural differences;
  • Strong computer skills, including Outlook, Word, Excel, and PowerPoint, plus experience working with database software: familiarity with Raiser’s Edge an asset; 
  • Willingness and flexibility to undertake occasional international travel as required

Salary will be commensurate with background and experience.

Please send in full confidence, an English resume & cover letter as soon as possible and no later than March 27, 2017 to:

Fédération mondiale de l’hémophilie World Federation of Hemophilia
Gestionnaire, ressources humaines / HR Manager  
1425, boulevard René Lévesque Ouest, bureau 1010 
Montréal, Québec H3G 1T7 Canada 
E-mail: recrutement.recruiting@wfh.org
Fax: +1 514.875.8916

We thank all candidates for their interest, however only short-listed candidates will be contacted. 
Une version française de l’affichage est disponible selon la demande.


Updated March 2017