WFH NETWORK

Employment opportunities

The World Federation of Hemophilia (WFH) is an international not-for-profit organization that provides global leadership to save and improve lives for people with hemophilia and other inherited bleeding disorders. Established in 1963, the WFH works with member organizations in 134 countries as well as through a network of international volunteers and healthcare providers to improve and sustain care and "Treatment For All" around the world.

Data & Research Manager

Administrative & Database Assistant - Philanthropy Dept


DATA & RESEARCH MANAGER / GESTIONNAIRE, COLLECTES de DONNÉES et RECHERCHES 

Reporting to: Director, Research & Public Policy
Type of position: Regular, full-time
Location: Montreal (WFH headquarters)
Start Date: Immediate - by latest September 2017

The WFH is presently seeking a knowledgeable, highly effective and results-oriented Data and Research Manager to manage multiple international data collection efforts including the WFH Annual Global Survey, as well as participate in the design and implementation of the World Bleeding Disorders Registry and other WFH research projects central to achieving the World Federation of Hemophilia’s mission of Treatment for All.

MAIN DUTIES AND RESPONSIBILITIES

  • Ensure the smooth and efficient day-to-day operation of research and data collection activities
  • Manage the planning, organization and production of the WFH’s Annual Global Survey; oversee the data entry, validation and query processes
  • Coordinate data collection efforts in collaboration with an international network of treatment centers and national member organizations
  • Perform data analytics, identify trends, track progress, and prepare reports and manuscripts as needed, for data collection and research efforts at the WFH 
  • Employ advanced data visualization techniques for the effective communication of WFH data 
  • Participate in the development of research designs, data collection methods, and strategies for data management and reporting
  • Develop and implement training programs and workshops on data collection and research methodology for hemophilia treatment centers (HTCs) and/or national member organizations (NMOs)
  • Oversee the design, creation and revision of research and data collection instruments, training materials, and other documentation to ensure quality data that correlates with program objectives 
  • Represent the WFH and Research & Public Policy Department at International conferences and meetings to promote, encourage and engage HTCs and NMOs in data collection and research efforts
  • Ensure that projects are executed successfully to meet established objectives 
  • Identify areas for expansion or improvement to contribute to efficiency and effectiveness 
  • Oversee the planning and coordination of operational committee meetings; liaise with staff and committees as needed 
  • Assumes responsibilities and accomplishes other tasks related to the position as required by the Director, Research & Public Policy.

QUALIFICATIONS & REQUIREMENTS

  • Graduate degree in public health, epidemiology or related field
  • 6-9 years of relevant experience in research management, data collection and/or data analytics in the non-profit or public sector (preferred)
  • Experience in database design, maintenance, query; demonstrated understanding of the principles of research methodology and data collection, preferably in an international context
  • Experience in data analytics and data visualization
  • Exceptional project management and time management skills; able to prioritize multiple tasks
  • Experience in developing and facilitating research related training programs and workshops
  • Knowledge of statistical analysis techniques and programs
  • Ability to think critically, collaborate with others in a diverse team of staff and volunteers, as well as work autonomously 
  • Highly motivated and efficient individua
  • Strong interpersonal, communication and presentation skills; ability to work well with volunteers and as part of an international team
  • Mastery of English is the primary language of communication (oral & written); working knowledge of Spanish and/or French is an asset
  • Excellent knowledge of Excel or Tableau
  • Willingness and flexibility to undertake international travel. 

Salary will be commensurate with background and experience.

Please send in full confidence, an English resume & cover letter IMMEDIATELY - deadline August 7, 2017 to:

Fédération mondiale de l’hémophilie World Federation of Hemophilia
Gestionnaire, ressources humaines / HR Manager  
1425, boulevard René Lévesque Ouest, bureau 1010 
Montréal, Québec H3G 1T7 Canada 
E-mail: recrutement.recruiting@wfh.org
Fax: +1 514.875.8916

We thank all candidates for their interest, however only short-listed candidates will be contacted. 
Une version française de l’affichage est disponible selon la demande.


Administrative & Database Assistant - Philanthropy Dept Adjoint(e) administrative et à la base de données 

Reporting to: Director, Philanthropy
Type of position: Regular, full-time
Location: Montreal (WFH headquarters)
Start Date: Immediate - August 2017 at latest

The WFH is presently seeking an energetic, detail-oriented Assistant - Adjoint(e) with superior organization and interpersonal skills to provide administrative and database support to the Philanthropy department.

SUMMARY

The Administrative & Database Assistant - Philanthropy Department, provides principal database support plus general administrative assistance to the Director and department staff (n=4), including: CRM data entry and report production; preparation of mailings, correspondence; proofreading documents, input to presentations; meetings and teleconference calls coordination, minutes preparation; payments processing; etc.

SPECIFIC DUTIES AND RESPONSIBILITIES

In conjunction with Philanthropy Manager – Annual Giving:

provides principal database support

  • processes gift entries
  • codes & researches returned mail, ascertains new contact information
  • undertakes research/clean-up projects as assigned
  • performs basic queries & exports from Raiser’s Edge (RE) database;
  • issues direct mail campaign acknowledgements prepared by manager
  • produces annual charitable receipt
  • executes mail merges for the department;

supports Global Community Program activities:

  • batch entry & processing of affiliations in RE database
  • assistance with correspondence, including weekly affiliations acknowledgements, monthly recurring affiliations notifications, renewals & rejoins notifications through BBNC 
  • update of Raiser’s Edge letter templates
  • response to general queries
  • participate in the IT and PRD weekly meeting;

supports Stewardship and Volunteer recognition activities:

  • purchase cards, materials & assist with stewardship activities, including report packages, photo albums, awards photos
  • print labels, prepare envelopes, support plaques/awards production efforts
  • assists with mailings for affiliates or volunteers
  • executes mail merges for the department;

for the Department as a whole

  • processes department payment requisitions, expense reports
  • runs monthly/bi-weekly batches for payroll deduction & credit card payments
  • assists with monthly, annual financial reconciliations
  • handles filing/record keeping & updating (paper & data) relating to volunteers, sponsorship, membership activitiescoordinates translation services
  • acts as department point of contact for internal inquiries
  • takes minutes at department staff meetings, and other as required
  • carries out any other task relevant to the position as required by the Director, Philanthropy 

QUALIFICATIONS & REQUIREMENTS

  • CEGEP or college diploma in office systems / administration
  • 1 - 2 years of relevant administrative support experience: mail merges, financial reconciliation, agenda & meeting organization, task management
  • Essential experience with Raiser’s Edge (preferred), or similar CRM database; high aptitude & interest in database upkeep, support
  • Superior office administration skills; computer literacy, with extensive experience with Windows MS Office (Word, Excel, Power Point; also Outlook, internet) 
  • Highly attentive to details, reliable, very organized, with demonstrated ability to accomplish much work, meet deadlines (multi-tasks); effective under stress
  • Efficient in taking minutes, information tracking 
  • Demonstrated skills for basic research and analysis
  • Strong interpersonal skills; positive, energetic profile
  • Ability to work well autonomously, and to service /collaborate effectively in a team environment 
  • Excellent communication skills (oral and written); professional, service orientation in email correspondence and on the telephone (ex., complex inquiries) 
  • Mastery of English as the primary language of work (oral & written); working knowledge of French, Spanish - an asset
  • Willingness and flexibility to undertake occasional international travel.

Salary will be commensurate with background and experience.

Please send in full confidence, an English resume & cover letter IMMEDIATELY - at latest: July 17, 2017 to:

Fédération mondiale de l’hémophilie World Federation of Hemophilia
Gestionnaire, ressources humaines / HR Manager  
1425, boulevard René Lévesque Ouest, bureau 1010 
Montréal, Québec H3G 1T7 Canada 
E-mail: recrutement.recruiting@wfh.org
Fax: +1 514.875.8916

We thank all candidates for their interest, however only short-listed candidates will be contacted. 
Une version française de l’affichage est disponible selon la demande.


Updated July 2017